accelerated learning takes off!

THE TRAINERS AT THIS MAJOR TELECOMMUNICATIONS COMPANY FOUND A WAY TO MAKE EMPLOYEES PRODUCTIVE IN HALF THE TIME OF TRADITIONAL TRAINING METHODS. IN THE BARGAIN, THEY CREATED A LEARNING ATMOSPHERE THAT WAS FUN, EFFICIENT, AND BENEFICIAL TO EVERYONE INVOLVED.

BY DAVE MEIER AND MARY JANE GILL

The basic challenge for many corporate training departments is to produce well-trained, productive employees and reduce the amount of time it takes to train them. The trainers at this organization found an answer to that challenge in the principles and techniques of accelerated learning. In the bargain, they created a learning atmosphere that was fun, efficient, and beneficial to everyone involved.

After testing the water with a pilot program, the company allowed the training department to convert two of its customer-service-representative Training courses – courses that produce the company’s bread and butter – to the accelerated learning format. As a result, the costs of one course were reduced by 42 percent and the other by 57 percent. In addition, the satisfaction of students and trainers greatly improved, as did their job performance. Those facts were reflected in the supervisors’.